Privacy Policy

StudyMyVisuals LLC, doing business as RealShot ("RealShot", "we", "us") operates the RealShot website and apps (the "Services") and is responsible for the personal information described here. Contact us at support@realshot.app.

This policy applies to clients, creators, applicants and visitors in the United States. It is part of the Terms of Service. It does not cover third-party websites or services, which have their own privacy practices.

Where voice dictation is offered, it relies on speech recognition provided by your browser or device. That provider may process the audio under its own privacy terms; we receive the transcribed text.

• To create and secure your account and confirm you are 18 or older.
• To arrange, perform, deliver and support bookings, including matching clients with creators.
• To communicate with you about your account, bookings and the Services.
• To take payments, issue refunds and pay creators, and to meet tax and accounting obligations.
• To review creator applications, verify identity and run background checks.
• To keep people safe, prevent fraud and abuse, and enforce our terms.
• To keep a record of the agreements you accepted, and to resolve disputes.
• To market RealShot. We use booking content for marketing only with the client's consent, as the Client Booking & Usage Rights Terms describe.
• To fix problems and improve the Services, and to comply with the law.

• Between clients and creators: the details needed for a booking, such as name, phone number, shoot address and brief.
• With clients: a creator's location while the creator is available for bookings.
• With service providers that work for us under contract and may use the information only to provide their services to us, in these categories: hosting and cloud infrastructure providers, database and authentication providers, mapping and location service providers, payment processors, identity verification providers, communications and email providers, and error-monitoring and security providers.
• With a consumer reporting agency, to run a creator's background check.
• With our professional advisers, such as lawyers, accountants and insurers, where needed.
• When the law requires it, or to protect the rights, property or safety of anyone.
• As part of a merger, sale or reorganization of our business, subject to this policy.
• With your consent.

RealShot does not sell personal information, does not share it for cross-context behavioral advertising, and has not done so in the past 12 months. We do not use third-party advertising cookies or trackers.

Because we do not sell or share personal information, there is nothing to opt out of. We still treat a Global Privacy Control signal from your browser as a valid request to opt out.

We use cookies and browser storage that the Services need to work, such as keeping you signed in and saving drafts, preferences and limited payment details for convenience (not a full card number). You can clear these in your browser settings; you will then be signed out and drafts will be lost. If we begin using other kinds of cookies, we will update this policy.

We may keep any information for longer where the law requires it, or to establish, exercise or defend legal claims. Deleted information may remain in backups for a limited time before it is overwritten.

Delete your account at any time in your account settings, or email support@realshot.app from the address on your account. We then remove your account, profile and creator application from the Services. We keep only the records described under How long we keep it, which no longer link to an active account.

Depending on where you live, you may have the right to know what personal information we hold about you and get a copy, correct it, and delete it. Email us to make a request. We will verify your identity before acting on it, and respond within 45 days, or any other period the law requires or allows, including an extension where permitted. If we decline your request, we will explain why, and you can appeal by replying to our decision.

If you live in California, the California Consumer Privacy Act (as amended by the California Privacy Rights Act) gives you these rights:

• Right to know what personal information we collect, use and disclose, and to get a copy.
• Right to delete personal information we collected from you, subject to legal exceptions.
• Right to correct inaccurate personal information.
• Right to opt out of the sale or sharing of personal information. We do neither.
• Right to limit the use of sensitive personal information. We use it only to provide the Services and as the law allows, so this right does not apply.
• Right not to be discriminated against for using any of these rights.

Categories collected in the past 12 months, as named in the CCPA, and why:

To make a request, email support@realshot.app. An authorized agent may also make a request for you with your signed permission; we may ask you to confirm your identity directly. California's "Shine the Light" law: we do not disclose personal information to third parties for their own direct marketing.

The Services are only for people 18 and older. We do not knowingly collect information from anyone under 18, and we delete it if we learn we have.

We use reasonable administrative, technical and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee the security of your information. If a breach affects your information, we will notify you as the law requires.

RealShot operates in the United States, and your information is processed and stored primarily in the United States. Our service providers may process it in other locations, subject to contractual protections.

If we make a material change, we will tell you in the app or by email before it takes effect. The version and effective date appear at the top of this page.

StudyMyVisuals LLC, doing business as RealShot. Email: support@realshot.app.